Difficult to get information from your Process Asset Library ?
A poorly organised Process Asset Library (PAL) is a nightmare for users, and even the best PALs pose a big challenge for the Quality Departments that have to maintain it. This is due to the complex nature of Process Assets, their categorization and interdependencies.
A Process Asset has no value if it is not easily accessible by the user in need. Every matured organization implements a PAL but, it is generally one of the least thought through item in whole quality scheme of things.
EZyLib gives you flexibility to structure the assets in a way that best suits your organization. You can choose to organize your assets hierarchically by process areas, functional domains, etc. in order to derive maximum benefit and relevance for the information organized.
You can map assets to multiple hierarchical views, map them to various process model elements such as “specific practices” in CMMI or ISO 9000 Clauses, assign them to various roles and even cross-reference assets and training material. It also provides a collaboration tool for users to contribute and share their experiences.
Browse provides a user-friendly view of the PAL structure at a glance. It provides user with multiple views of information based on the different criteria, like roles etc. It is an effective orientation tool for new employees to get familiar with the organization assets.
View Asset provides information about the asset. For instance, roles it is applicable to, related assets, reference and training material, samples such as filled templates, tailored version, best practices, etc. Quick links are available for users to view the model mapping, revision history, contribute a sample, share their experiences and provide feedback for process improvement.
QUICK GET SEARCH
QuikGet Search provides an extremely fast and efficient method to find and download the ‘assets’ that you need. It will retrieve and display top matching assets, based on document title and summary, while you key in your search keywords. Viewing or downloading your asset is just a click away. The goal of QuikGet Search is to allow access to an asset within 10 seconds*.
EZyLib also provides advanced search where assets are searched and ranked based on keyword context, relevance, popularity. It also displays relevant roles and keywords for you to quickly navigate to the asset you need.
Personalisation allows users to add their favourite parts of the PAL for easy future reference. EZyLib keeps track of recent and frequently used assets and display it on a personalized page along with history of searches performed. It also lists most useful assets based on the users’ role in the organization.
MANAGING YOUR PAL
Managing your PAL using EZyLib, in spite of all the advanced features and the powerful hierarchies, has never been easier. With EZyLib’s powerful and intuitive administration system, you will spend less effort maintaining the PAL and more time in process improvement. You can also do version control, maintain revision histories and automatically communicate the changes to everyone concerned via email or instantly on the ‘What’s New Page’
Measuring the performance of the PAL is finally possible. EZyLib provides various metrics such as mean time required to find an asset, search success/failure ratios, asset popularity and unused assets. This data can be used to take corrective actions and continually improve the PAL for the best user experience.